Privacy Policy

At Haus of Roux, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make use of our e-commerce services. This policy applies to all visitors, customers, and users of Haus of Roux, located in Irvine, CA.

Information We Collect :

a. Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, shipping address, and billing information when you create an account, place an order, or contact us for support. We only collect the necessary information needed to fulfill your order and provide you with a personalized shopping experience.

b. Non-Personal Information: We may also collect non-personal information, such as your device information, IP address, browser type, operating system, and website usage data. This information is collected automatically when you visit our website and helps us improve our services and enhance your browsing experience.

Use of Information :

a. Personal Information: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, provide customer support, and improve our services. We may also use your information to send you promotional offers, newsletters, or marketing communications, but only if you have opted to receive such communications. You have the right to unsubscribe from these communications at any time.

b. Non-Personal Information: Non-personal information is primarily used for analytical purposes, such as understanding user behavior, improving our website's functionality, and enhancing our marketing strategies. This information is aggregated and does not identify you personally.

Sharing of Information :

a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website, processing payments, delivering orders, or analyzing website usage. These service providers have access to your personal information only to perform their tasks on our behalf and are obligated to protect your information in accordance with this Privacy Policy.

b. Legal Compliance and Protection: We may disclose your personal information if required by law, in response to a valid legal request, or to protect our rights, property, or safety, or the rights, property, or safety of others. This includes exchanging information with law enforcement agencies or other organizations for fraud protection and credit risk reduction.

Data Security :

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies :

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, analyze website traffic, and understand user preferences. You have the option to disable cookies through your browser settings; however, this may limit certain features or functionality of our website.

Third-Party Links :

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those websites before providing any personal information.

Updates to this Privacy Policy :

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email. We encourage you to review this Privacy Policy periodically for any updates.